Service technicians want more

In the February issue of the Sistem magazine, software intended for service activities and maintenance was presented. We developed it for the needs of the Laško Brewery, which, in accordance with the strategy, wanted to more successfully ensure the quality of draft beer and at the same time optimize the service of dispensers.

With the expansion of the Laško Brewery group, the number of devices that needed to be maintained increased even more, and for transparency, the mentioned solution was introduced in the entire group.

In addition to automated planning and ordering of interventions, the solution provides efficient allocation of human and material resources and the possibility of mobile support (connection of software with mobile devices). An efficient CRM system ends with the possibility of preparing accurate analyzes and reports related to the operation of the entire service department.